ISO 27001:2022 · People controls
ISO 27001:2022 6.3: Information security awareness, education and training
ISO 27001:2022 6.3 covers Information security awareness, education and training. The held text names 5 evidence records for it, the first being Statement of Applicability entry for control A.6.3, showing inclusion or justified exclusion, implementation status and the risks it.... The common gap an assessor flags is Training is a single annual click-through with no test of understanding.
The organization's personnel and relevant interested parties are to receive information security awareness, education and training suited to their jobs, together with regular updates on the policy, topic-specific policies and procedures. Purpose (stated in ISO/IEC 27002:2022): makes staff and relevant outside parties know and carry out their security duties. As an Annex A reference control, it is compared with the controls determined in risk treatment (6.1.3 c) and recorded in the Statement of Applicability as included or excluded, with the justification and implementation status (6.1.3 d); implementation guidance is ISO/IEC 27002:2022 6.3.
What evidence supports 6.3?
- Annex A people controlStatement of Applicability entry for control A.6.3, showing inclusion or justified exclusion, implementation status and the risks it treats
- Annex A people controlA documented awareness, education and training programme aligned with the policies and planned by role, including external personnel
- Annex A people controlCompletion records for initial training of new starters and role changers and for periodic refreshers
- Annex A people controlAssessment results testing understanding at the end of training activities
- Annex A people controlAwareness materials across channels covering management commitment, obligations, accountability, event reporting and baseline controls
Where this requirement comes from
This is our own statement of ISO 27001:2022 6.3, read from the copy we hold (licensed complete copy) and stated in our words, not the standard verbatim. The framework as we hold it.
Common gaps an assessor flags
- Training is a single annual click-through with no test of understanding
- Contractors and supplier staff are excluded from the programme
- Technical teams receive no specialist security training for the systems they manage
- Content is generic and never updated after incidents or policy changes
How it maps to SOC 2
- CC1.4 high Awareness, education and training evidence developing and retaining competence.
- CC2.2 high Awareness and training is how objectives and responsibilities reach personnel.
A link is a topical overlap with a confidence and a reason. It does not establish that meeting one requirement satisfies the other, and it is not certification.