SOC 2 · CC - Common Criteria (Security)

SOC 2 SOC2-CC2.2: CC2.2 Internal communication of objectives and control responsibilities (COSO principle 14)

SOC 2 SOC2-CC2.2 covers CC2.2 Internal communication of objectives and control responsibilities (COSO principle 14). The held text names 5 evidence records for it, the first being Security awareness training content and completion records. The common gap an assessor flags is Awareness training completion well below the whole workforce.

Information needed for internal control, including objectives and control duties, is communicated inside the organisation. Points of focus: a process lets all personnel understand and carry out their control duties; management and the board exchange what each needs; separate channels such as a whistle-blowing line exist when normal routes fail; the method suits timing, audience and content; people who design, run or monitor controls are told their responsibilities and changes to them; staff know how to report failures, incidents and concerns; objectives and changes are communicated promptly; a security awareness programme builds knowledge and good behaviour; and at system level, staff are told how the system and its boundaries operate, its objectives, and changes that affect them. The 2022 revision adds, for privacy engagements, a privacy awareness programme for personnel and telling staff how to report a suspected privacy incident.