ISO 27001:2022 · Physical controls
ISO 27001:2022 7.13: Equipment maintenance
ISO 27001:2022 7.13 covers Equipment maintenance. The held text names 5 evidence records for it, the first being Statement of Applicability entry for control A.7.13, showing inclusion or justified exclusion, implementation status and the risks it.... The common gap an assessor flags is Remote maintenance access by vendors is permanently enabled and unmonitored.
Equipment is to be properly maintained so that information stays confidential, intact and available. Purpose (stated in ISO/IEC 27002:2022): prevents loss, compromise or operational interruption caused by lack of equipment maintenance. As an Annex A reference control, it is compared with the controls determined in risk treatment (6.1.3 c) and recorded in the Statement of Applicability as included or excluded, with the justification and implementation status (6.1.3 d); implementation guidance is ISO/IEC 27002:2022 7.13.
What evidence supports 7.13?
- Annex A physical controlStatement of Applicability entry for control A.7.13, showing inclusion or justified exclusion, implementation status and the risks it treats
- Annex A physical controlA maintenance programme and schedule aligned with supplier-recommended intervals and specifications, covering IT, power, fire, alarm and HVAC equipment
- Annex A physical controlMaintenance and fault logs recording faults and preventive and corrective work
- Annex A physical controlLists of authorized maintenance personnel and signed confidentiality agreements
- Annex A physical controlSupervision records for on-site maintenance and authorization and logging of remote maintenance sessions
Where this requirement comes from
This is our own statement of ISO 27001:2022 7.13, read from the copy we hold (licensed complete copy) and stated in our words, not the standard verbatim. The framework as we hold it.
Common gaps an assessor flags
- Remote maintenance access by vendors is permanently enabled and unmonitored
- Maintenance of fire, alarm and power equipment is not tracked alongside IT equipment
- Equipment returns from repair without any check for tampering
- Engineers work unsupervised in data rooms
How it maps to SOC 2
No reviewed link is held for this control.
A link is a topical overlap with a confidence and a reason. It does not establish that meeting one requirement satisfies the other, and it is not certification.