ISO 27001:2022 · Organizational controls
ISO 27001:2022 5.37: Documented operating procedures
ISO 27001:2022 5.37 covers Documented operating procedures. The held text names 5 evidence records for it, the first being Statement of Applicability entry for control A.5.37, showing inclusion or justified exclusion, implementation status and the risks it.... The common gap an assessor flags is Procedures exist only in the heads of experienced administrators.
Procedures for operating information processing facilities are to be written down and made available to the staff who need them. Purpose (stated in ISO/IEC 27002:2022): ensures information processing facilities are operated correctly and securely. As an Annex A reference control, it is compared with the controls determined in risk treatment (6.1.3 c) and recorded in the Statement of Applicability as included or excluded, with the justification and implementation status (6.1.3 d); implementation guidance is ISO/IEC 27002:2022 5.37.
What evidence supports 5.37?
- Annex A organizational controlStatement of Applicability entry for control A.5.37, showing inclusion or justified exclusion, implementation status and the risks it treats
- Annex A organizational controlDocumented operating procedures for security-relevant activities, available to the personnel who perform them
- Annex A organizational controlProcedures covering installation and configuration, backup, scheduling, error handling, escalation contacts, media handling, restart and recovery, log management, monitoring and maintenance
- Annex A organizational controlVersion history showing authorized changes and periodic review of procedures
- Annex A organizational controlEvidence that rarely performed or newly introduced activities have written procedures
Where this requirement comes from
This is our own statement of ISO 27001:2022 5.37, read from the copy we hold (licensed complete copy) and stated in our words, not the standard verbatim. The framework as we hold it.
Common gaps an assessor flags
- Procedures exist only in the heads of experienced administrators
- Documents are outdated and do not match current systems
- Recovery and restart procedures are missing for critical systems
- Changes to procedures are made without any authorization
How it maps to SOC 2
- CC5.3 high Documented operating procedures put policy into repeatable practice.
A link is a topical overlap with a confidence and a reason. It does not establish that meeting one requirement satisfies the other, and it is not certification.